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11 Omaha Steaks FAQs From Our Experts
Omaha Steaks was founded in 1917 and is still owned and operated by the same family now in its 5th generation. Although it did not take the name Omaha Steaks until later in its history, the company was destined to become synonymous with steak as well as desserts and side dishes. Now sold online, through catalogs and in stores and kiosks across the US, Omaha Steaks carries on its tradition of selling well cut steak, expertly packaged to be fresh and ready for your next delicious meal.
Does Omaha Steaks have retail locations?
Yes, in addition to being able to order from catalogs, magazine advertisements, by phone and online, you can also find your favorite steaks, sides and desserts at Omaha Steaks retail stores and mall kiosks. To find one near you, search here.
What is the Omaha Steaks domestic shipping policy?
This is the Omaha Steaks domestic shipping policy. This policy does include Puerto Rico and the US Virgin Islands.
Omaha Steaks Domestic Shipping Information
| Type | Estimated Arrival Time | Shipping Fee | Additional Fees if Applicable | Restrictions |
|---|---|---|---|---|
| Standard | 7-10 business days | $17.99-21.99 based on Merchandise total | Standard is the only shipping method for orders containing wine | |
| Express | 2-3 business days | See Above | Add $19.99 | |
| Rush | 1-2 business days | See Above | Add $39.99 | |
| Saturday Rush | Saturday | See Above | Add $49.99 | |
| Puerto Rico, Alaska and Hawaii | Varies | See above | Add $39.99 | |
| US Virgin Islands | Varies | See Above | Add $125.00 |
Does Omaha Steaks ship internationally?
Omaha Steaks ships to Canada only. Shipping totals will vary by merchandise, type of shipping selected and any import taxes or other fees that may be assessed.
What is the return/refund policy of Omaha Steaks?
Omaha Steaks has a 100% satisfaction guarantee on every item it sells. If you are not happy with something email or call customer service at 1-800-228-9872. Hours are Monday through Friday, 7 am to 10 pm, Saturday from 8 am to 7 pm and Sunday from 9 am to 5 pm (CST).
What methods of payment are accepted by Omaha Steaks for online customers?
Online customers can pay for their Omaha Steaks order with the following payment methods:
Omaha Steaks Payment Methods
Does Omaha Steaks have gift cards?
Yes! Omaha Steaks has both traditional plastic and digital gift cards in amounts that range from $5-500. Designs include birthday and other holiday wishes.
What are Omaha Steaks gift plans?
The Omaha Steak gift plans are a great gift solution for all of the meat lovers in your life. Options include monthly, bi-monthly and quarterly box plans starting at $79.99 per shipment as well as larger, one time gift boxes.
Does Omaha Steaks have a mobile app?
Yes, you can find the Omaha Steaks mobile app at the Apple Store and on Google Play.
Does Omaha Steaks have a rewards program?
Omaha Steaks has a program called Steak Lovers Rewards. It is free to join and only takes a few moments. You earn points by making purchases, watching videos and even by referring your friends. Points add up to rewards including free side dish items and more. If you spend $300 or more in a single year you move in to the Premium level with even more rewards.
Does Omaha Steaks have any special offers or promos?
Omaha Steaks always has a variety of discounts that may change to reflect the season. Find these offers here as well as on CouponCause.
How do I contact someone at Omaha Steaks customer service?
You can reach Omaha Steaks customer service by email here or by phone at 1-800-960-8400. For phone orders call 1-800-248-8786. To request a refund through the 100% money back guarantee call 1-800-228-9872. That number can be reached from 7 am to 10 pm, Monday through Friday, Saturday from 8 am to 7 pm and on Sundays from 9 am to 5 pm (CST).