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10 Nomatic FAQs From Our Experts

Nomatic started with a Kickstarter campaign created by two cousins. The pair had designed a highly functional bag that they thought a few people might be interested in buying. A few turned out to be a few thousand people and from there a full company was born. In addition to the original bag, Nomatic sells a wide range of bags, backed by a generous warranty. Nomatic also sells items like watches, wallets and more!

What is Nomatic?

Nomatic sells minimalist and durable bags for travel and day-to-day use. Bags include backpacks, camera bags and more. Nomatic also sells wallets, notebooks and wallets!

What is the Nomatic US shipping policy?

Nomatic ships from one of three US warehouses to anywhere in the country. Shipping rates and times vary based on the weight of the order as well as the destination. Totals are determined during checkout.

Does Nomatic ship internationally?

Nomatic does ship internationally to a range of countries. Fees may not reflect duties and other costs upon entry into the country.

What is the Nomatic return policy?

Nomatic allows returns for any reason for 30 days after shipping. A return shipping charge and a restocking fee of $20 will be charged for all returns. The return form is here.

Which payment methods are accepted by Nomatic?

Nomatic accepts the following payment methods:

Do Nomatic bags have a warranty?

The Nomatic bags and other items are backed by a lifetime, limited warranty against defects that prevent the bag from being used correctly. This warranty does not cover any damages that are purely cosmetic in nature. To make a warranty claim, start by visiting the claim/return center and filling out the form. There are 2 options to consider. First, you can order a simple repair kit which will cost $10 and make the repair yourself. The other option is to ship the item (at your expense) to be repaired. Once the repair is completed, Nomatic will ship it back at their expense.

Does Nomatic offer any promos or discounts?

Nomatic has occasional sales and special events throughout the year, often adding promo codes to the website. Additional promo codes and discounts can also be found at CouponCause.

Is an account necessary to order from Nomatic?

Nomatic will allow you to checkout as a guest if you choose not to make an account at the time of purchase.

What are the Nomatic products?

Nomatic products include:

How do I contact Nomatic customer service?

Nomatic customer service can be reached by email at Info@nomatic.com. Response time is two days or less.