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11 Levi's FAQs From Our Experts
Levi's started largely because of the California Goldrush. Levi Strauss spotted a gaping need for long lasting, super rugged cloths and the blue jean was born. From there, the blue jean went from the working man's uniform to iconic statement piece and beyond and Levi became a household name, synonymous with jeans that were not even from the brand. There are now more than 500 Levi's stores around the world and the company sells everything from jeans in a wide range of cuts, finishes and styles to other pieces of apparel, outerwear and accessories for the whole family, men and women.
Does Levi's have retail locations?
There are more than 500 Levi's stores across the world. In addition to standalone stores, there are Levi's Outlet stores and the top selling cuts, finishes and sizes are available in a wide variety of other popular stores as well.
What is the Levi's domestic shipping policy?
This is the Levi's domestic shipping policy. Levi's does not ship to the US territories from the US site.
Levi's Domestic Shipping Information
| Type | Fee | Estimated arrival | Restrictions |
|---|---|---|---|
| Ground | $7.95 | 3-6 business days | n/a |
| 2 Day | $25.00 | 2 business days | Not available to PO Boxes or APO/FPO addresses |
| Overnight | $32.00 | Next business day | See above |
Does Levi's ship internationally?
Levi's does not ship internationally from the US based website. International orders can be placed from the appropriate website found here.
Which payment methods are accepted by Levi's?
Levi's accepts the following payment methods for online shoppers:
Levi's Payment Methods
Does Levi's have gift cards?
Yes, there are two types of Levi's gift cards, the traditional plastic one and a modern, digital one that can be emailed to your recipient or printed out and given.
Does Levi's have discounts, coupon codes or other ways to save?
Levi's has a number of ways to save including 15% off discounts for students, teachers and the military. Special savings on shipping happen frequently and details can usually be found at the top of the home page. There is a full page of promo codes with various deals that get updated and changed. You may also find additional savings at CouponCause.
Can you cancel or change an order once it has been submitted to Levi's?
Once an order has been submitted to the Levi's website it will almost automatically go to processing so it may not be able to be changed or canceled at all.
What is the Levi's return policy?
Levi's accepts returns of new/unworn clothing and accessories for 60 days. Items that were bought online can be returned by mail or to a local Levi's store. Items bought at the stores can only be returned to the stores.
What is the Levi's sizing range?
Levi's sizes may vary by the type of cut/finish of the item. All items will have sizing guides for assistance. Extended sizes are available for men (Big and Tall), Women (Plus sizes 16-24) and Boy's (Extended/Husky).
How do I contact Levi's customer service?
Levi's customer service can be reached by chat on the website from 5 am to 9 pm (PST) or by phone at 1-800-873-5384 during those same hours. You may also use this form to contact customer service.