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13 Layla Sleep FAQs From Our Experts
Find mattress and sleep products designed and created with your day in mind at Layla Sleep. Believing that you are better when you sleep better, Layla Sleep is not just interested in perfecting the way that you shop for a mattress, but in actually perfecting the mattress you’re buying. Layla Sleep believes that there is more to a mattress than just sleeping. It is, after all, that spot where you send time to rejuvenate, rest, and recharge both your body and mind. With products that are all aimed at helping you feel rested and recharged, you can expect that Layla Sleep will offer you the right products to help you sleep better at night and to always become a better version of you the next day.
What products does Layla Sleep sell?
Here are the different sleep products available at Layla Sleep.
Layla Sleep Available Products
What sets the Layla Sleep Mattress apart?
One of the things that set the Layla Sleep Mattress apart is its copper-infused memory foam which keeps you cooler, allowing for a more comfortable sleeping experience. Made from fabric with fire blocking elements, the mattress is dual-sided and allows the user to experience two levels of firmness in just a single mattress. The product also stands out because of its 120 night trial period that is risk-free. Add to that the free shipping it offers to the 48 contiguous states along with a lifetime warranty, and you know that this is one mattress worthy of investing in.
What are the accepted payment methods at Layla Sleep?
Here are the accepted payment methods at Layla Sleep
Layla Sleep Accepted Payment Methods
Does Layla Sleep offer financing on their mattresses?
Yes, financing is available for the Layla Sleep mattress through Affirm financing. With APR ranging from 0-30%, just select Affirm Financing at checkout to apply. Once approved, you will be presented with financing term options. Note that Affirm will perform a soft credit check to assess whether you qualify for the arrangement or not. You can also click here to check if you are qualified.
Will the Layla Sleep Mattress work with any existing foundation or base?
Typically, it should. However, it should be noted that placing your mattress on a worn out or improper base or even placing it directly on the floor will significantly impact how it would feel. Box springs are generally great as long as they are not sagging or worn. Slatted bases work too, provided that the slats are not distanced more than 3” apart. The Layla Sleep mattress also conforms to adjustable bases. You can always chat with the Layla Sleep customer support for more assistance.
What are the different sizes and dimensions of Layla Sleep products?
Here are the different dimensions of the Layla Sleep products.
Layla Sleep Sizes and Dimensions for Mattress, Foundation, and Topper
Size | Mattress Dimensions | Foundation Dimensions | Topper Dimensions |
---|---|---|---|
Twin | 38” x 74” x 10” | 38” x 74” x 8” | 39" x 75" x 2" |
Twin XL | 38” x 80” x 10” | 38” x 80” x 8” | 39" x 80" x 2" |
Full | 54” x 74” x 10” | 54” x 74” x 8” | 54" x 75" x 2" |
Queen | 60” x 80” x 10” | 60” x 80” x 8” | 60" x 80" x 2" |
King | 76” x 80” x 10” | 76” x 80” x 8” | 76" x 80" x 2" |
Cal King | 76” x 80” x 10” | 72” x 84” x 8” | 76" x 80" x 2" |
Layla Sleep Pillow Sizes and Dimensions
Pillow Size | Dimensions |
---|---|
Standard | 18”x24” |
King | 18”x24” |
Layla Sleep Weighted Blankets Sizes and Dimensions
Size | Dimensions | Weight |
---|---|---|
Twin | 48” x 72” | 15 lbs |
Queen | 60” x 80” | 20 lbs |
King | 80” x 87” | 25 lbs |
Does Layla Sleep offer free shipping?
Layla Sleep offers free shipping for all 48 contiguous states, however, shipping fees are charged for those shipping their orders to Hawaii, Alaska, and Canada.
Below are the shipping fees for Layla Sleep products.
Layla Sleep Shipping Fees
Product | AK/HI Shipping Costs | Canada Shipping Costs |
---|---|---|
Mattress | $125 | $225 |
Pillow | $20 | $40 |
Foundation | $250 | $120 |
Bamboo Sheets | n/a | $45 |
Weighted Blankets | Calculated at checkout | Calculated at checkout |
How do I track my Layla Sleep order shipment?
Once your Layla Sleep order ships, you will be sent an email that contains the tracking details. Typically, the email will be sent to you after 3 working days if placing your order. If, after 3 business days, you still have not received your tracking number, you may chat with the Layla Sleep customer support or email them at orders@laylasleep.com for more assistance.
How long does it take to receive my Layla Sleep order?
Here are the approximate delivery times for your Layla Sleep order.
Shipping and Delivery Time for Layla Sleep Orders
Product | Processing Time | Delivery Time |
---|---|---|
Mattress | 2-3 Business Days | 2-5 Business Days |
Pillow | 2-3 Business Days | 2-5 Business Days |
Foundation | 2-3 Business Days | 2-5 Business Days |
Topper | 2-3 Business Days | 2-4 Business Days |
Bamboo Sheets | 1-2 Business Days | 2-5 Business Days |
Weighted Blankets | 1-2 Business Days | 2-5 Business Days |
What is Layla Sleep’s return policy?
If you have slept on your Layla Sleep product for at least 2 weeks and you find that it is not exactly how you hoped it would be, you may email the Layla Sleep team at support@laylasleep.com with your order number for a return to be initiated. You are allowed to return your Layla Sleep products up to 120 nights. Returns are free and you will not be deducted a single penny, as part of Layla Sleeps promise of offering their products risk-free within 120 days. Do note that if you are returning your item from Hawaii, Alaska, or Canada, the shipping fees are non-refundable.
What is Layla Sleep’s warranty policy?
Layla Sleep offers a lifetime warranty for the Layla Mattress. This covers loss of shape, sagging, loss of mattress height, and cracking or splitting of the foam. Warranty is only valid for customers who purchased the mattress from the website or at authorized marketplaces. To read the full terms of the warranty, click here.
The Layla Sleep Pillow comes with a 5-year warranty which covers defect in workmanship or material. This includes seams or stitching becoming undone, changing or flattening of the shape of the pillow, as well as fading colors.
Layla Sleep’s Foundation comes with a 10-year warranty. Coverage includes defects in workmanship and materials such as bowing of the slats by over .5” as well as the cracking or splitting of the wood.
Meanwhile, Layla Sleep’s Topper comes with a 5-year non-prorated, non-cash value, full replacement warranty. This covers cracking or splitting of the foams, as well as defects in its cover.
All Bamboo Sheets come with a 5-year warranty. The coverage includes fraying or ripping of the material. However, the warranty does not cover damages due to abuse. To submit a warranty claim, just email support@laylasleep.com.
A 5-year warranty is also offered on the Layla Sleep Weighted Blankets. This covers defect in workmanship or material such as tears, faulty, stitching, and rips.
How do I contact the Layla Sleep customer service?
To get in touch with the Layla Sleep customer service, you can chat with them via their Contact Us page on their website.
You may also call them at 1 (855) 358-1676 or email them at support@laylasleep.com Monday to Friday from 9AM to 9PM (EST).
You may also reach them at the following address:
157 Church Street
Suite 1956
New Haven, CT 06510