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11 Enterprise Rent A Car FAQs From Our Experts
Enterprise Rent a Car started in the late 1950's with just seven cars. Currently, the company has over 76,000 locations worldwide and is one the most recognized car rental names in the industry. Rentals include cars, vans, moving trucks and more!
How can I find an Enterprise Rent a Car location near me?
The easiest way to find an Enterprise Rent a Car Location is through this handy locator. This will help you find all of the US locations.
Does Enterprise Rent a Car have international locations?
Yes! There are Enterprise Rent a Car locations in many cities worldwide.
What is Enterprise Plus?
Enterprise Plus is the Enterprise Rent a Car rewards program. Once you join you can start earning points and rewards for every rental that you make. Your points will never expire as long as you are an active member and you only have to make one rental every three years to stay in the program. The more you rent the more points you earn and the more rewards you receive. There are 4 levels of the Enterprise Plus program: Plus, Silver, Gold and Platinum. The higher your level the more rewards that you can qualify for.
Does Enterprise Rent a Car have any deals, promotions or discounts?
Enterprise Rent a Car does have a number of promotions that include 1 way deals, international deals and others. You can find the information for the latest deals, discounts and more here and as always, you can find more at CouponCause.
What methods of payment are accepted at Enterprise Rent a Car?
Enterprise Rent a Car accepts the following methods of payment:
Enterprise Rent a Car Payment Methods
What types of vehicles can be rented from Enterprise Rent a Car?
Enterprise Rent a Car rents cars, SUVs, trucks, minivans and full sized vans, moving trucks and exotic cars.
Does Enterprise Rent a Car really pick people up?
Enterprise Rent a Car will pick customers up under some circumstances. Those include: rental from a non-airport location, during business hours only and a reservation with pick up that is confirmed at least 2 hours in advance. Enterprise does not deliver vehicles.
How do I cancel or change a reservation with Enterprise Rent a Car?
To cancel a prepaid reservation call reservations at 1-855-266-9289 or fill out and submit this form. If cancelation occurs more than 24 hours before the reservation, a $50 cancelation fee may apply. If the cancelation is less than 24 hours prior the cancelation fee can be $100. If the reservation was not prepaid no fee will be assessed.
Does Enterprise Rent a Car have adaptive devices for people with disabilities?
Enterprise Rent a Car has several ways to help people with disabilities including adaptive driving devices and surrogate drivers. A person with disabilities can rent a car and have someone else do the driving. The driver must have a valid driver's license and meet age requirements. For assistance call the reservation line at 1-866-225-4284 or 1-866-534-9270 for TTY device users. The email address is Mobility@ERAC.com.
How do I reach someone at Enterprise Rent a Car customer service?
Enterprise Rent a Car customer service can be reached by phone at 1-855-266-9565. For reservations the number is 1-855-266-9289. For roadside assistance, call 1-800-307-6666. People with disabilities can call 1-866-225-4284 or 1-866-534-9270 for TTY device users.