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12 Charles Tyrwhitt FAQs From Our Experts
Founded in 1986, Charles Tyrwhitt is a men's wear store that strives to give the best quality and service at the best prices. With several ways to shop including in stores, online or by catalog, the offerings range from formal and professional to more casual outfits, as well as accessories and shoes to pull the entire look together.
Does Charles Tyrwhitt have retail stores?
Charles Tyrwhitt does have retail locations in several countries including in the US. You can use this locator to find a US store.
What is the Charles Tyrwhitt shipping policy for the United States?
This is the Charles Tyrwhitt US shipping information:
Charles Tyrwhitt US Shipping Information (All items ship from the UK)
| Type | Fee (in US dollars) | Estimated Arrival |
|---|---|---|
| Standard | $12.95 | 7-10 days |
| Fast and Tracked | $19.95 | Up to five days |
| Express | $39.95 | 2-4 days |
Does Charles Tyrwhitt ship to countries besides the UK and the US?
Charles Tyrwhitt does ship to a number of international countries. Charges which may include customs and other fees may change frequently and will vary by country.
What would delay a delivery from Charles Tyrwhitt?
There are a number of factors that could impact estimated delivery time from Charles Tyrwhitt including a problem with payment, an address issue or changes in shipping status from one country to another. Some orders may be delayed in processing which may add additional time to the delivery. For example, adding a monogram to an item could add several days to the processing. All delivery estimates are after the processing has been finalized.
What is the Charles Tyrwhitt return policy?
Charles Tyrwhitt allows returns for 3 months from the international site and for 6 months from all others. All returns should be accompanied by proof of purchase which can be a receipt, email confirmation, order number or packing slip. Exchanges are free with only a small fee deducted from the exchanged item's credit to cover handling.
What methods of payment are accepted by Charles Tyrwhitt?
Here are the methods of payment that are accepted by Charles Tyrwhitt for US customers:
Charles Tyrwhitt Payment Methods
Does Charles Tyrwhitt have deals and discounts?
You can find all of the latest Charles Tyrwhitt deals, discounts and coupon codes on their coupons page as well as right here on CouponCause.
Charles Tyrwhitt Products
Does Charles Tyrwhitt have gift vouchers?
Yes, you can buy Charles Tyrwhitt gift vouchers either as a digital gift or in traditional paper.
Does Charles Tyrwhitt have sizing guides?
Yes, there are sizing guides available for every item found on the Charles Tyrwhitt site including shirts, pants, shoes and more. Each guide breaks down measurements (and how to measure) and compares UK sizes to other sizes around the world. It is highly recommended that men be fully measured by a tailor at least every few years.
Should I have a Charles Tyrwhitt account for ordering?
Having a Charles Tyrwhitt account makes ordering and returning items faster and easier. You can checkout as a guest but if you are a returning shopper it is advised to take that few minutes to create a free account.
How do I reach someone at Charles Tyrwhitt customer service?
Charles Tyrwhitt customer service can be reached by live chat on the website or by email at Info@ctshirts.co.uk. Customers can use this form to ask questions and may also contact customer service through social media. The fastest and easiest way to contact customer service is by phone at 1-866-797-2701.