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15 Candy Club FAQs From Our Experts
CandyClub is the monthly subscription box for those with an active sweet tooth! Sign up for the monthly, 6-month or 12-month plan with CandyClub and have premium candy delivered right to your door every month.
Each CandyClub box comes with 3 different candies each month and customers have the option to add additional candy to the boxes for an additional charge. Customers can pick their candy 3 days before the box ships or have the candy specially curated for you!
When does CandyClub ship?
CandyClub boxes ship 1-3 days after your order is placed or candies are selected. New boxes ship each month.
What does CandyClub do?
CandyClub ships monthly subscription boxes that are filled with candy treats from around the globe!
Does CandyClub accept PayPal?
No. At this time CandyClub does not accept PayPal at this time. CandyClub accepts all major credit cards.
Does CandyClub auto renew?
Yes. By default, CandyClub will auto-renew at the end of your subscription but this setting can be changed in your account profile.
Does CandyClub charge monthly?
Yes. CandyClub charges you per month of your subscription. You can choose to pay the entire subscription at once if you'd rather not pay each month.
Does CandyClub have a customer service phone number?
Yes. You can reach CandyClub customer service at (888) 598-5995.
Does CandyClub have chocolate?
Yes. CandyClub does occasionally offer chocolate as a candy in their box.
Does CandyClub ship internationally?
No. At this time CandyClub ships exclusively to the contiguous 48 United States. Shipping is currently unavailable for Hawaii, Alaska and US territories.
How do I gift CandyClub?
You can easily gift a CandyClub subscription box via the CandyClub website. The subscription will not auto-renew for your gift.
Does CandyClub give refunds?
Yes. CandyClub will refund single orders and may also cancel your membership.
How do I order CandyClub?
Select the subscription plan length you want: 1 month for $29.99/month, 6 months for $24.99/month or 12 months for $21.99/month, plus shipping. You can select which candies you want 3 days prior to when the box ships or you can have them curated for you!