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14 Bodybuilding.com FAQs From Our Experts
Bodybuilding.com is the one of the industry’s largest online sports nutrition brands. Recently ranked as the most visited fitness and bodybuilding website in the world, Bodybuilding.com is showing no signs of slowing down since their inception in 1999. Bodybuilding.com offers more than 12,000 products including supplements, accessories and clothing. Start sculpting a more impressive figure with the help of the vast online store of Bodybuilding.com
Bodybuilding.com Products
What payment methods does Bodybuilding.com accept?
Here are the payment methods accepted at Bodybuilding.com.
Bodybuilding.com Accepted Payment Methods
Does Bodybuilding.com offer free shipping?
Yes. Orders being shipped within the contiguous United States worth over $85 qualify for free economy shipping. This offer does not extend to bulk orders or those being shipped to military addresses.
Can I make changes to my order after submitting it to Bodybuilding.com?
Orders are processed and made ready for delivery within minutes of submission. If the order has not yet been shipped, you can contact customer service for assistance in canceling the order, processing a refund and then placing a new order with the necessary corrections. If the order has already been shipped, Bodybuilding.com will attempt a reroute however, a reroute would incur additional fees by the courier. These fees are the buyer’s responsibility. If Bodybuilding.com cannot reroute or cancel the order, you have the option to return the unwanted item after delivery for a refund. Shipping fees are non-refundable. Click here to learn more about changing your order.
What is Bodybuilding.com’s policy on discontinued products?
There may be instances when manufacturers will discontinue a product or Bodybuilding.com stops selling it on their site. If you happen to order a discontinued product before it is removed from the site, an email notification will be sent to you within 24 hours. Get in touch with customer service after receiving the notification for assistance in issuing a refund, store credit or product swap. Click here to learn more.
What shipping options are available at Bodybuilding.com?
Several shipping options are offered at Bodybuilding.com. Economy shipping is the least expensive option and is free for orders over $85 being shipped to the contiguous United States. Delivery time depends on your location and will be indicated upon checkout. Two Business Day and One Business Day Delivery orders must be placed by 2PM (EST) Monday to Friday. Shipping rates are calculated upon checkout. More information on domestic shipping can be found here.
Bodybuilding.com Domestic Shipping Methods
Does Bodybuilding.com ship internationally?
Yes! Click here to find out if your country is among the international destinations to which Bodybuilding.com ships. To find out about the specific international shipping methods available for your country, click here. Shipping rates are calculated upon checkout and are based on your location, the number of items in your order, as well as the weight and size of the package.
Does Bodybuilding.com limit the quantity of products that customers are allowed to order?
Generally, there are no restrictions on the number of items you can order. However, there may be instances when quantity restrictions must be imposed due to item scarcity or vendor restrictions Learn more about quantity restrictions here.
Does Bodybuilding.com offer price matching?
Yes. Price matching is available. To qualify, the product must be identical to the size and flavor of a competitor’s product and must be available for purchase from online retailers on the very same day that the price match was requested. Contact customer service at 1 (866) 236-8417 if calling from the United States, or 1 (208) 377-9994 for international customers, to receive a price match. Click here to learn more.
Can I track my Bodybuilding.com order?
Yes. As soon as a shipping label for your order is generated, an email will be sent to you with the tracking details. For domestic orders, it can take up to 24 hours for the tracking details to update and 3-8 business days for international orders. You may also track your order via the Order Status section on your account. Learn more about order status and tracking here.
Does Bodybuilding.com accept returns?
If you’re unhappy with a product that you’ve received, contact customer service within 90 days from your purchase date to initiate the return process. A refund or an in-store credit for the value of the product may be issued. Final sale and clearance items are not eligible for return.
What are the timeframes for Bodybuilding.com refunds?
Credit card refunds for domestic customers can take 2-5 business days to post. For international customers, refunds could take 4-25 business days. PayPal refunds will usually post within 2-5 business days. If an In-Store Credit is issued, itwill be reflected in your cart the next time you place an order at Bodybuilding.com.
Can I cancel my Bodybuilding.com order after submitting it?
Orders are processed and readied for shipping by the warehouse within minutes of being received. It is very unlikely that Bodybuilding.com is able to make modifications to or cancel orders once submitted.
How do I get in touch with Bodybuilding.com customer service?
You can get in touch with Bodybuilding.com customer service by phone at 1 (866) 236-8417. They are open Monday to Friday 7AM-11PM (MT), Saturday 8AM-8PM (MT), and Sunday 11AM-8PM (MT). You may also reach them by email at service@bodybuilding.com or contact them via the Live Chat option here.