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13 Blue Apron FAQs From Our Experts
Make cooking easy and fun with Blue Apron. Blue Apron is a meal subscription service which provides customers with all the ingredients needed to cook a fresh, delicious meal. Offering an ever-changing mix of fish, meat, and vegetarian recipes, Blue Apron helps busy people manage dinner better. With step by step instructions on how to cook a dish, you’ll never have to blindly sauté your way around the kitchen. Who knows what new flavors you'll discover with your Blue Apron meal delivery subscription!
How does Blue Apron work?
At Blue Apron, you start by choosing your meals from their chef-designed recipes. Next, you wait for your box to be delivered and then you can start cooking. It's as easy as that! Ingredients are packed in a refrigerated box so they are guaranteed fresh. You can also enjoy personalized menus so each box is tailored to your dietary preferences. At Blue Apron, there are no commitments, allowing you to receive deliveries whenever it is convenient for you. You can also skip or cancel at any time.
Blue Apron Meal Options
Meal Type | 2 Recipes/Week | 3 Recipes/Week | 4 Recipes/Week |
---|---|---|---|
Signature (2 serving) | $9.99 per serving/$47.95 per week | $9.99 per serving/$59.94 per week | n/a |
Signature for 4 (4 Serving) | $8.99 per serving/$71.92 per week | $7.99 per serving/$95.88 per week | $7.49 per serving/$119.84 per week |
Freestyle (2 Serving) | $9.99 per serving/$47.95 per week | $9.99 per serving/$59.94 per week | n/a |
Vegetarian (2 Serving) | $9.99 per serving/$47.95 per week | $9.99 per serving/$59.94 per week | n/a |
Blue Apron Accepted Payment Methods
How do I skip a Blue Apron delivery?
You can skip any Blue Apron meal delivery up to 5 weeks in advance. Just log in to your account and go to the “Upcoming” page. Select “Manage Delivery” and then select “Skip Delivery” on the pop-up window. Confirm your decision and you will skip the selected meal delivery. Note that orders that have already been processed cannot be skipped.
Where does Blue Apron deliver?
Blue Apron delivers nationwide to the 48 continental Unites States. To see the delivery options available where you are, click here.
Can I reschedule my Blue Apron delivery?
Yes. To change the delivery date for an upcoming week, just visit the “Upcoming” page and select “Manage Delivery”. There will be an option for you to reschedule to your preferred delivery date. This will only change the delivery date for that particular order. The rest of your weekly delivery will be kept the same based on what has been indicated.
When will I receive my Blue Apron delivery?
After entering your zip code at sign up, there will be an option for you to select a delivery date from the available options in your location. You can check your delivery window on the “Upcoming” page. Blue Apron will send you an email once your delivery ships along with the tracking information. Learn more here.
What should I do if my Blue Apron delivery is late?
Blue Apron will do their best to give you a heads up if they can not meet your expected delivery date. However, if your delivery arrived a day later than when it is supposed to or you are concerned about the freshness of the ingredients, get in touch with Blue Apron for proper assistance.
What is Blue Apron’s Freshness Guarantee?
Blue Apron is committed to providing fresh, high quality ingredients through their Freshness Guarantee. If you are not 100% satisfied with the ingredients sent to you, contact Blue Apron within 7 days from the delivery date and they will fix their mistake. You can also attach a photo to the form you should submit, as this will help the process.
Does my Blue Apron subscription auto-renew?
Yes. Blue Apron will continue to deliver your weekly meals unless you skip upcoming deliveries or totally cancel your account. Note that there is no commitment at Blue Apron so you have the freedom to skip a delivery or cancel your subscription any time. Orders that are already processed as shown on the “Upcoming” page cannot be canceled. Click here for more details.
How do I cancel my Blue Apron account?
If you wish to cancel your account, get in touch with the Blue Apron team at cancellations@blueapron.com. Instructions will be emailed to you on how you can complete the cancelation process. Note that if you have an order that is currently in “Order Processed” or “Shipped” status, they are already processed and therefore, cannot be canceled. The charges incurred for these orders will be your responsibility.
What is the Blue Apron Market?
Market is where the Blue Apron culinary team offers hand-selected kitchen essentials you can purchase to make cooking faster and easier for you. From Japanese chef’s knives to prep bowls, Market offers quality pieces that were tried and tested by some of the world’s top kitchen professionals. Click here to view the complete market offering.
How do I contact Blue Apron customer service?
You can get in touch with Blue Apron customer service by email at contact@blueapron.com or by phone at 1 (646) 891-4349. You can also connect with them here.