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12 Orvis FAQs From Our Experts
It was 1856 in Vermont when a small company was born to help people experience nature. That company is still headquartered in Vermont and still works within the concepts of being a steward for nature while exploring it. Orvis has pledged 5% of its profits to protecting nature and stands by conservation efforts large and small, near and far.
Orvis sells everything for the outdoors, from clothing for men and women, home and gift items and even dog related items including the ToughChew dog bed that comes with its own guarantee. If your dog manages to chew through this bed, Orvis will replace it.
Does Orvis have retail locations?
Yes! You can find a local Orvis store by searching with this store locator.
Orvis Domestic Shipping Information
| Type | Shipping Fee | Additional Charges | Special Information and Restrictions |
|---|---|---|---|
| Standard 3-5 Business | $4.95-22.95 depending on merchandise amount | n/a | Only shipping option for PO Boxes, APO/FPO addresses |
| 3rd Day | $14.95-32.95 based on order total | $10.00 | |
| 2nd Day | $20.95-38.95 based on order total | $16.00 | |
| Next Day | $24.95-42.95 based on order total | $20.00 | |
| Saturday Delivery | $34.95-52.95 based on order total | $30.00 | May not be available in all locations. |
What is the Orvis oversize/heavy delivery policy?
Orvis will ship oversized or heavy items with two options. Option one delivers your item to your door but does not set up or assemble the item. Items will be delivered to the easiest entrance and may not be moved to the correct room. Charges for this service range from an additional $25.00 to $150.00 depending on the size and weight of the item being delivered. This charge is in addition to the standard shipping fee that will vary by the amount of item's total.
The second option is called "Orvis at your service" and will cost $150 over the cost of standard shipping. This service is available Monday through Friday only and requires an appointment for delivery. Items will be brought in and unpacked with all packing material removed.
Both services are available in the continental US only.
Does Orvis ship internationally?
Orvis does ship internationally. The cost of shipping will vary by country and amount of merchandise being ordered. Additional fees are the responsibility of the buyer.
What is the Orvis return policy for US customers?
Orvis guarantees all products. Returns are simple and start with this form. Once that form is filled out, create a shipping label, pack your item and return it to the address shown on the shipping invoice. Orvis will deduct a small amount from the refunded amount for shipping.
To exchange an item simply call 1-800-635-7635 and request an easy exchange.
What is the Orvis international return policy?
International returns are easy with Orvis. Canadian customers can request a return label for a $10 fee while all other customers will be responsible for their own shipping fees. For questions regarding returns international customers can call 1-540-345-4606. For Canadian customers, the phone number is 1-855-799-2819.
What methods of payment are accepted by Orvis?
Orvis accepts the following payment methods for online, US customers:
Orvis Payment Methods
Does Orvis have gift cards?
Orvis has 4 different types of gift cards: the traditional plastic card, the digital card, the fishing school gift card and the shooting school gift card.
What is the Orvis Rewards Visa card?
The Orvis Rewards Visa card is a Visa credit card with benefits including special sales and savings, free shipping offers and more.
Does Orvis have special offers, discounts or coupon codes?
Orvis has frequent special offers, savings and discounts. Check the banner in the center of the Orvis home page for special coupon codes as well as the offers icon on the right hand side of the page. You can also find additional savings for Orvis at CouponCause.
How do you order from Orvis?
You can order from Orvis through catalogs, online through the website or by phone at 1-888-235-9763.
What are the size ranges at Orvis?
Every item that Orvis sells online will have a link to the size charts as well as instructions on how to take accurate measurements. You can also call customer service for additional help with sizing. Women's clothing sizes are available in US XS to XL and shoes from 5-12. Men's sizes range from S to XXL and footwear is from 7 to 15.