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12 Living Social FAQs From Our Experts
Living Social is a site that allows merchants to give customers deals and offers in a unique way. Through vouchers, Deal Bucks and the Living Social gifts, everything from a quick bite at a local bistro to a full cruise can be bought at deeply discounted prices and shared with friends. The wide range of categories means that there is something for everyone on the site and through the mobile app.
What is Living Social?
Living Social is a site that lets you find vouchers and deals on everything from food to experiences, toys and travel and more. You can find discounted prices on yoga classes, concerts and travel to amazing destinations.
What is the Living Social refunds policy?
The Living Social refunds policy will vary by the item in question. All information including whether the deal is transferrable or eligible for refunds and under what conditions should be in the description. Items from the Living Social shop usually have a refund/return period of around 30 days while other items like tickets to a concert may be considered final sale and will not be refunded.
Living Social Shipping Information (US and Canada)
| Type | Fee | Exceptions and Restrictions |
|---|---|---|
| Orders under $34.99 | $3.99 | Shipping to Canada varies |
| Orders over $34.99 | Free | |
| Oversized items | May have additional charges |
Is there a Living Social mobile app?
Yes, there is a Living Social mobile app for both iOS and Android.
Do I have to be a member to get deals on Living Social?
To buy vouchers for deals and to buy gifts for other people, yes, you must be a Living Social member. Making an account is free and easy and can be done by email or by linking to your Facebook account.
How can I cancel a Living Social order?
To cancel a Living Social order, go to your account page and find orders. Scroll to the one you want to cancel. If you are able to cancel this order it will have a button that says "cancel order". From there, follow the easy to read instructions to complete the cancelation.
What payment methods are accepted at Living Social?
These are the payment methods accepted at Living Social:
Living Social Payment Methods
What is a Living Social trade in?
Some vouchers on Living Social can be traded in for others. There are time limits and restrictions and this is not allowed for every voucher. To see if yours is eligible click on My Vouchers and then go to details to see if the trade in voucher option comes up at all. If so, follow the onscreen steps to complete the trade.
What is a Living Social Deal Buck?
Living Social Deal Bucks are credits that can be used toward certain purchases. These are automatically applied to vouchers as they become available. Deal Bucks are time restricted and may not be used for every purchase.
What are the Living Social gifts?
Living Social allows users to buy and send gifts to friends, family and coworkers. As you are scrolling through you may notice a small gift logo near the bottom of each item. Click that logo to send your selected gift to the person with a personal message. Recipients do not have to be members of Living Social to receive and use their gift.
How do I reach someone at Living Social customer service?
The customer service number for Living Social is 202-400-2100. Representatives are available from 8 am to 5 pm(CST), Monday through Friday. You can also contact them by live chat via the website during these same hours. You may also send an email by using the form on the website. Customer service is also available on Facebook and Twitter and respond fairly quickly.