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14 Ibotta FAQs From Our Experts
Ibotta is a free app that lets you reap rewards for the purchases you make. Sign up for a free Ibotta account and start uploading your receipts from those store trips to begin earning cash back! Ibotta also partners with online retailers to turn online shopping into cash back. Ibotta is available on Android and iOS. Start earning cash back on your everyday shopping today!
How can I start earning cash back with Ibotta?
There are a number of ways that you can enjoy cash back with Ibotta. You can save when you shop at in-store retailers like Walmart and Target by uploading pictures of your purchase receipt to your Ibotta profile. You also have the opportunity to earn via online shopping through Ibotta partner websites and apps like Groupon, Amazon, or eBay!
What is Pay with Ibotta?
Pay with Ibotta allows you to pay for services and products through the Ibotta app at more than 30 retailers and restaurants and earn instant cash back on the purchase. To know where you can use Pay with Ibotta, go to the Ibotta app home screen and select “New! Pay with Ibotta”. Selecting “View All” will let you access the names of all participating retailers. Click here to learn more.
What payment methods can I use for Pay with Ibotta?
Here are the accepted payment methods for Pay with Ibotta.
Pay with Ibotta Accepted Payment Methods
What devices are compatible with Ibotta?
As of the moment, Ibotta is compatible with iOS and Android users. Ibotta is not compatible with Blackberry and Windows Phone devices. Click here to view specific device requirements.
What are examples of Ibotta offers?
Offers are different ways to earn cash back from shopping. There are Ibotta offers for such in-store products as cheese, bread and milk in addition to a variety of offers for online shopping. It is important to check the specifics of the offer you hope to redeem so you purchase the appropriate products. For example, some in-store offers may require you to buy a certain quantity or combination of items to qualify for cash back.
Where does Ibotta work?
At Ibotta, you can earn cash back at more than 500,000 locations. Click here to get a comprehensive list of all the Ibotta supported retailers, both online and in-store.
What is an Ibotta bonus?
A bonus is an opportunity to earn extra cash. Ibotta lets you earn bonuses by referring friends or redeeming offers. To learn more about bonuses and how to earn them, check out the bonuses page on the Ibotta app.
Does Ibotta have receipt qualifications?
Yes. This is the information that needs to be on the receipt you are uploading for it to qualify for cash back. Receipts must not be shared, altered or tampered. They must be submitted within 7 days from the purchase date and must have all the information legible. Click here for more information. Here are the specific details that should be on your receipt.
Ibotta Receipt Requirements
When should I send my receipt to Ibotta?
There is a specific timeframe for you to send your receipt to Ibotta in order to qualify for cash back. For all purchases, upload the receipt via the Ibotta app within 7 days from the date of purchase. Beyond that, receipts will not be accepted.
Does Ibotta accept retailer loyalty accounts?
Yes. Link your retailer loyalty account with Ibotta to start earning without having to send in receipts. Ibotta currently supports loyalty cards from over 100 retailers. Click here to see a list of Ibotta supported loyalty account retailers.
Does Ibotta allow multiple receipts to be sent?
Yes. You can send all your receipts from a single day. However, make sure to send them individually even if they are from the same retailer, as Ibotta is unable to recognize two different receipts when sent together.
Why was my Ibotta account deactivated?
Accounts that violate the Ibotta Terms of Use may be deactivated. An account can automatically be deactivated due to a counterfeit receipt. The same will happen if you have more than two accounts on one device. When an account is deactivated, the user will be unable to access earnings. You can reach out to Ibotta for assistance by submitting a ticket or by emailing accountsupport@ibotta.com.
Do I have to pay anything to start using Ibotta?
No. Signing up for and using an Ibotta account is completely free. You will not be charged for creating, closing, or adding details to an account.You can add and redeem offers for free, and the same goes for earning and completing bonuses, building a team, and virtually anything you do in the Ibotta app. However, if you have an existing Ibotta balance and you have not been using the app for 6 months, account maintenance fees of $3.99 will be charged on a monthly basis until the account balance reaches zero.
How do I contact Ibotta customer service?
You can get in touch with Ibotta via the this link or via the mobile app. You may also contact them directly at accountsupport@ibotta.com.