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10 Hostgator FAQs From Our Experts

HostGator launched in 2002 as a small hosting company with only 3 servers. It is now one of the world leading dedicated hosting services with nearly 50 million domains being hosted in over 200 countries. HostGator has a number of products from domains to web hosting and more.

What is HostGator?

HostGator is a tech company that provides a wide range of services including website builds and hosting, domains and more. There are affiliate programs as well as reseller programs for more advanced users.

Does HostGator offer a guarantee for their services?

HostGator does have a guarantee. If you are not satisfied with your service from HostGator within 45 days you can get a full refund, no questions asked.

What payment methods are accepted by HostGator?

HostGator accepts the following payment methods for US customers. International customers may have different options depending on their country and region.

Can HostGator be used internationally?

HostGator is available in more than 200 countries around the world.

Does HostGator have a refer a friend program?

HostGator does have a refer a friend program. Send the special link to friends and family and earn a $40 Visa gift card for everyone that signs up for a service. The friend will also get a 60% discount for signing up.

Does HostGator provide support?

Yes, HostGator has 24/7, year 'round support for all customers. You can reach HostGator's support team by live chat, phone or through social media.

Does HostGator have additional help for those who need it?

In addition to 24/7 customer and technical support, HostGator has a number of additional tools including an extensive base of info online and tutorial videos.

What is the HostGator up time guarantee?

HostGator guarantees that your website will be up and running 99.99% of the time or you will receive 1 month of credit on your account. There are restrictions and exceptions that apply to this guarantee.

How do I choose the right HostGator product for my needs?

There are many factors that could dictate what you need from HostGator. Customer service can help with decisions by answering questions and pointing you to more information. If you make a choice and then change your mind there is also the HostGator 45-day money back guarantee.

How do I contact someone at HostGator customer service?

HostGator customer service can be reached by live chat on the website, through social media or by phone at 1-866-964-2867. Customer support is available 24/7/365.