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13 CVS Photo FAQs From Our Experts
CVS Photo is an industry leader in printed photos. CVS Photo offers in-store and online ordering services at thousands of CVS stores located across the country. These centers provide customers with a fast and affordable photo processing and printing experience. The CVS Photo website is equipped with design tools and helps make creating fantastic products more accessible. At CVS Photo, you can transform your favorite pictures into enduring memorabilia.
What products and services does CVS Photo offer?
Here are the products and services available at CVS Photo.
CVS Photo Products
CVS Photo In-Store Services
How do I get started with CVS Photo?
If you already have an account, log in to start making projects and ordering prints. If you do not have an account yet, you can easily register for one. Simply click the “Join” button on the home page. Once signed in, you can start a new project by adding photos from your device or your social media account.
Does CVS Photo offer a ship to store option?
Yes. Orders that are being shipped to store will usually take 5-9 business days to arrive. The ship to store option is not available for Hawaii and Alaska. Click here to find the store nearest you.
What shipping options are available at CVS Photo?
It will take 3 business days to make your project. This time is reflected in the estimated shipping time you see at checkout. For instance, a Next Day order will take up to 4 days to get to you. Select Standard Shipping when shipping to military, APO/FPO addresses. Here are the shipping options available at CVS Photo.
CVS Photo Shipping Options
| Shipping Option | Shipping Costs | Tracking Information | Delivery Time |
|---|---|---|---|
| Standard Shipping | $5.99 | Partial | Up to 8 Business Days |
| Ground Shipping | $5.99 | Door to Door | Up to 6 Business Days |
| 2-Day Shipping | $14.99 | Door to Door | Up to 5 Business Days |
| Next Day Shipping | $24.99 | Door to Door | Up to 4 Business Days |
CVS Photo Accepted Payment Methods
Does CVS Photo require payment information to place an order?
Payment information is required for Ship to Store, Same Day Pickup, and Ship to You orders over $50.
How do I add and import photos for my CVS Photo order?
You can import photos from Facebook, Instagram, Flickr, and Google Photos and use them on CVS Photo. You can even upload multiple photos at once. Click here for complete instructions on how to import and add photos.
Does CVS Photo have restrictions on the images that can be uploaded to my library?
Yes. Almost all JPEG/JPG and PNG files produced by modern smartphones and cameras are supported at CVS Photo. However, PSD, TIFF, PDF, AI, and WEBP file types are not supported. Files larger than 150 MB or 100 megapixels 11 MP are not supported either. Only 8-bit RGB and sRGB are supported for JPEG/JPG formats. Also, since PNG photos are converted by the system to JPG, any alpha transparencies contained in the images will not be preserved.
What CVS Photo prints are available for same day pickup?
Here are the CVS Photo Prints available for same day pickup.
CVS Photo Same Day Pickup Prints
Can I use promo codes at CVS Photo?
Yes! You can use any qualifying promo code from Couponcause.com at CVS Photo and enjoy regularly updated discounts when placing your order.
Does CVS Photo store my created projects?
Yes. Any project you create will be stored under My Projects, located at the top of most pages on the CVS Photo website.
Does CVS Photo charge a fee for storing my photos in my account?
No. All of the existing and newly-uploaded photos in your account will be stored for free until such time as you decide to delete them or you are no longer an active user. Active users are those that access their account at least once in every 180 days or make a purchase at least once every 365 days. An email will be sent to the email address on file 30 days prior to the removal of any stored photo on CVS Photo.
How do I contact CVS Photo customer service?
For all your concerns, you can get in touch with CVS Photo customer service at 1 (888) 607-4287, available Monday to Friday 8AM-11PM (EST) and Saturday to Sunday 8:30AM-9PM (EST). You may also reach them by email at customercare@cvs.com, 24 hours a day, 7 days a week.