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14 BH Cosmetics FAQs From Our Experts
BH Cosmetics is a beauty brand known for their affordable, high-quality cosmetics. Founded in Los Angeles in 2009, BH Cosmetics is all about inclusivity and affordability. They are an innovative beauty brand, committed to evolving their line as they grow. BH Cosmetics is also 100% cruelty-free. Find products covering your entire personal beautification process, from lips to face, eyes and everything in between, at the BH Cosmetics online store.
BH Cosmetics Products
What sets BH Cosmetics apart?
BH Cosmetics guarantees the authenticity of their products. If you purchase any BH Cosmetics products through their online store, you can trust in the quality of ingredients, formulation and color pigmentation, as well as original packaging and design. BH Cosmetics are not tested on animals.
Does BH Cosmetics restock items?
There may be instances where popular BH Cosmetics items run out of stock. While you are unable to purchase any out of stock or discontinued item, BH Cosmetics tries their best to restock these products as soon as possible.
What payment methods does BH Cosmetics accept?
Here are the payment methods accepted at BH Cosmetics.
BH Cosmetics Accepted Payment Methods
When does my BH Cosmetics ship?
Orders are processed immediately after they are received. Expedited orders placed by 9AM (PST) will be processed on the same day. Typically, orders are processed and leave the warehouse within 1-3 business days. Click here for more information.
Does BH Cosmetics offer international shipping?
Yes! BH Cosmetics currently ships to over 180 countries. Click here for a complete list of countries where international shipping is available.
Does BH Cosmetics offer free shipping?
Yes! BH Cosmetics offers free Domestic and International Shipping for qualified orders. For orders within the United States and US Territories, free shipping is available for orders worth $45 and up. Free International Shipping is offered for orders worth $75 and more. Here are the shipping options available at BH Cosmetics.
BH Cosmetics Shipping Options
| Shipping Option | Shipping Costs | Delivery Time |
|---|---|---|
| Standard Domestic Shipping | Calculated at Checkout/ FREE for orders $45 and up | 2-8 Business Days |
| Expedited Domestic Shipping | Calculated at Checkout | 2 Business Days |
| Standard International Shipping | Calculated at Checkout/ FREE for orders $75 and up | 2-20 Business Days |
| 2-Day Expedited International Shipping | Calculated at Checkout | 2 Business Days/ Available only to some countries |
Can I track my BH Cosmetics order?
A shipment confirmation email will be sent to you the moment your order is ready for shipping. The email will contain shipment details, the tracking number, and a link to the carrier’s site. You can track your order by clicking on the tracking number in the email. You can also login to your BH Cosmetics account and track the order via "My Account".
Does BH Cosmetics test their products on animals?
No! BH Cosmetics is a cruelty-free brand. Products and ingredients are not tested on animals and BH Cosmetics manufacturers are legally bound to never test products on animals.
Does BH Cosmetics accept returns?
Yes. For items that you are not 100% happy with, BH Cosmetics accepts returns within 14 days from the delivery of your package. Note that when processing refunds for returned items, original shipping costs are non-refundable.They are also unable to provide a return label and return shipping costs will be the responsibility of the customer. To begin the return process, click here.
What should I do if my BH Cosmetics order has damaged items?
If your order is missing or has incorrect items, or if it has products that were damaged during shipping, BH Cosmetics will offer a replacement at no cost. Contact support@bhcosmetics.com for assistance. Make sure to include your order number, along with a photo of the damaged or incorrect item in the email. Note that any damaged, missing, or wrong item must be reported within 7 days from the delivery date.
Can I make changes to my BH Cosmetics order?
No. Orders are immediately sent to the distribution center for processing. Once an order has been submitted, it is no longer possible to change or cancel it.
How do I contact BH Cosmetics?
To get in touch with BH Cosmetics, call 1 (888) 545-4744, Monday to Thursday 7AM-5PM (PST) or Friday 7AM-3PM (PST). You may also send them an email here.