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12 Footaction FAQs From Our Experts

Footaction is part of the FootLocker company and is a leading global retailer of athletic shoes, clothing and accessories for men, women and kids. With more than 3000 stores in nearly 30 countries, the company has dedicated itself to helping customers find the perfect shoe for all of their pursuits. The company's core values include: integrity, leadership, excellence, service, team work, innovation and community.

Does Footaction have retail stores?

Yes, there many Footaction retail stores. Find one near you with this locator.

What products are available at Footaction?

These are the products at Footaction:

Footaction Products

What is the shipping information for Footaction?

This is the domestic shipping information for Footaction:

Footaction Domestic Shipping Information

Type Shipping Fee per Item Full Fee/Handling 48 States Full Fee AK and HI Estimated Arrival
5-6 Business $1.99 $7.99 $10.99 5-6 business days
3-4 Business $1.99 $13.98 $16.98 3-4 business days
2 Business $1.99 $22.98 $25.98 2 business days
Next Day $1.99 $32.98 $35.98 Next business day

Does Footaction ship internationally?

Yes, Footaction does ship internationally. Shipping fees, carriers and estimated delivery times vary by country of destination as well as other factors.

What payment methods does Footaction accept?

These are the payment methods accepted by Footaction for US/online orders:

Footaction Payment Methods (US/online orders only)

Does Footaction offer store pickup?

You can order online and have items sent to a Footaction store near you. Regular shipping fees will apply.

Is there a Footaction rewards program?

There is a Footaction rewards program called the Star Club. Everyone can join for free and get a $10 discount on their first purchase of $50 or more as well as additional benefits like a birthday discount and early access to sales and events. Once you spend $225 in a single year, you are a Gold Star member and earn rewards every time you spend $100 or more in a single transaction.

Are there Footaction gift cards?

Footaction offers both traditional gift cards as well as digital cards that are sent via email.

What is the Footaction return policy?

Footaction will only accept returns for 45 days after purchase. After 45 days, returns will not be accepted. Use this form to get your return started, including the shipping label you will need.

What are Footaction alerts?

If you sign up for Footaction text alerts on your mobile phone you will be given exclusive information about sales, events and new releases.

What is the Footaction fit guarantee?

Footaction guarantees that your shoes will fit you correctly or they will exchange them. Shipping fees are paid by Footaction.

How can I reach Footaction customer service?

Footaction customer service can be reached 7 days of the week at 1-800-863-8932. You can also chat via the website from 8 am to 11 pm (CST), 7 days a week.