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11 Epson FAQs From Our Experts
Epson has a very long history dating all the way back to 1942. Epson currently sells a wide range of items including printers for both home and business, wearable technology and more. Shop Epson products online or in a retailer near you!
Does Epson have retail locations?
Epson products are found at many retail locations around the world including some of the top retailers like Walmart, Target and Best Buy. In addition, there are a number of Epson product service centers. Find a service center nearest to you here.
What is the Epson shipping policy?
This is the information for shipping from Epson to the US. Epson does not ship to PO Boxes, APO/FPO addresses or the US Territories at this time.
Epson Shipping Information
| Type | Fee | Estimated Arrival | Additional Information |
|---|---|---|---|
| Standard | Free | 2-7 days | |
| FedEX 2 Day | $19.00 | 2 days | Not available for AK/HI |
| Overnight | $29.00 | 1 day | See above. |
What is the Epson freight shipping policy?
Items that are too large to be shipped via normal routes and carriers will be shipped by truck. Customers will be called ahead of time to set up the delivery time. Freight charges will vary by location and actual weight. All deliveries are curbside only meaning that the driver will unload the item to the front of the address given but will not bring the item in, unpack it or remove any of the packaging materials.
Does Epson ship internationally?
Epson ships to each country from their own respective website/eStore. Please search here for your correct website.
What is the Epson return policy?
Epson allows for returns of items for 30 days. All items should be like new and should be in their original packaging. A return authorization number is needed for every return. To get an RMA call customer service at 1-800-444-1527, Monday through Friday 6 am to 8 pm and Saturday from 7 am to 4 pm (PST). Further instructions for making a return will be given at that time.
Epson Payment Methods
Can an Epson order be changed or canceled once it has been submitted?
Epson orders are processed very quickly so there is no time to make changes or to cancel once you have clicked submit.
Is an account needed to order from Epson?
Epson allows you to checkout as a guest when ordering from the website.
Does Epson have any discounts?
Epson discounts and sales can be found in various places on the website as well as on the clearance center. The clearance center features dramatic savings on already marked down printers and accessories. Most sales from the clearance center are as is and final. You may also find additional savings at CouponCause.
Are Epson products covered by warranties?
Most Epson products do come with a manufacturer's limited warranty. The length and coverage will vary by the product.
How do I contact Epson customer service?
Epson customer service can be reached by using this form or by phone. For Sales and Product Information the number is 1-800-463-7766. The number for returns and exchanges is 1-800-444-1527. The hours for both phone numbers are Monday through Friday, 6 am to 8 pm and Saturday from 7 am to 4 pm (PST).