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12 Dell Outlet FAQs From Our Experts

Dell Outlet sells brand new but returned computers including laptops and PCs at discounted prices. Certified refurbished and scratch and dent items are also available at even lower prices. The Dell Outlet follows up the sales of these items with the same warranty and support that new machines get and there is still a 30 day return policy.







Why shop at Dell Outlet?

Dell Outlet has a wide range of personal computers, laptops and more at deeply discounted prices. These include brand new, previously purchased but not opened items as well as refurbished and items with slight cosmetic flaws.

Are there Dell Outlet stores?

There are no Dell Outlet stores.

What are some of the products at Dell Outlet?

Here are the products at Dell Outlet:

What is the shipping information for Dell Outlet?

Here is the domestic shipping information for Dell Outlet:

Dell Outlet Domestic Shipping Information

Type Fee Estimated Arrival
Ground Free for all items 3-5 business days
2nd Day Business Varies by item and weight 2 business days
Next Day Business Varies by item and weight Next business day.

Does Dell Outlet ship internationally?

At this time, Dell Outlet does not provide international shipping.

What payment methods does Dell Outlet accept?

These are the payment methods accepted at Dell Outlet:

Dell Outlet Payment Methods

What is the return policy at Dell Outlet?

Dell Outlet allows returns for some items up to 30 days after purchase. Software is not eligible for returns. Shipping fee is not included in any refunds that are given. Dell Outlet may charge a 15% restocking fee for items that have been returned. Prior authorization is needed before making a return. Request forms for returns are found here.

Are there still warranties on the items purchased at Dell Outlet?

Dell Outlet gives the same warranty and support on all items sold.

Does Dell Outlet have financing options?

Yes, there are financing options at Dell Outlet. Dell Financial Services can provide a revolving line of credit to people who have met their standards.

Is everything at Dell Outlet used?

No, Dell Outlet sells brand new items that were returned for one reason or another as well as items that are new but may have a few scratches or dents.

Are there Dell Outlet gift cards?

There are several types of gift cards at Dell Outlet including prepaid cards and promotional cards. You can find more details on this page.

How can I reach Dell Outlet customer service?

Dell Outlet customer service can be reached by phone at 1-888-518-3355, Monday through Friday, 8 am to 10 pm (EST). You can also use the live chat feature on the website.