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12 Champs Sports FAQs From Our Experts

Champs Sports is one of the brands under the umbrella of Footlocker Inc. In the United States, many Champs Sports locations exist in brick and mortar shopping malls in addition to the online store. Find sports gear, athletic footwear and apparel for men, women and children at Champs Sports.

Does Champs Sports have retail locations?

Champs Sports does have retail locations. Use this store locator to find a store near you.

What is the Champs Sports domestic shipping policy?

This is information about the Champs Sports shipping policy for the US, including Alaska and Hawaii. To avoid delays, customers with PO Boxes should include a physical address as well.

Champs Sports Domestic Shipping Policy

Ship to Handling Fee per Order Shipping Fee per item Additional Charges
Continental US $6.00 $1.99 $7.99 to $24.99 depending on service requested
Alaska and Hawaii $9.00 $1.99 See above

Does Champs Sports offer in store pickup?

Yes! You can order by phone or online and have your items shipped to a local Champs Sports store. You will need an ID plus your order verification information to pick up your order. Only the person placing the order can pick it up at this time. An email will be sent when the order is ready for pick up in the store. Your order will be held at the store for 6 days before being mailed to the billing address given at the time of the order. Shipping rates and fees will still be applied to the order.

Does Champs Sports ship internationally?

Champs Sports ships internationally to a number of countries around the world. Each country's shipping charges and the carrier that will be used will vary depending on location. Stated fees may not include import fees and additional fees upon arrival. All taxes and duties are the responsibility of the customer.

What is the Champs Sports return policy?

Champs Sports will allow returns for 45 days after arrival. All items must be new/unworn and should be in the original box with all tags attached. Items can be returned to a local store or shipped back. A standard fee of $6.99 is deducted from the refund amount however, there are other return shipping options including a 3-5 day return for $9.99, 2 day return for $14.99 and a 1 day return for $24.99. Any return outside of the 45 days will not be accepted.

Which payment methods are accepted by Champs Sports?

Champs Sports accepts the following payment methods for online shoppers in the US. Diner's Club is accepted by phone and mail only.

Does Champs Sports have gift cards?

Yes! Whether you can't remember their size or just aren't sure of what to get your favorite person, a Champs Sports gift card has you covered. Available in both plastic or digital versions, a gift card is the one gift they won't try to give back.

Does Champs Sports have a mobile app?

Yes! Whether you have an iPhone/iPad or an Android device, you can get a free app to keep in touch with Champs Sports. Know when new shoes have arrived in stores before anyone else and even get special savings. Apple users can find the app here. Android users can find the app here.

How do you become a Champs Sports VIP Member?

Champs Sports VIP Members get access to sales before anyone else, birthday deals and savings and more. To become one, create a VIP account and then start making purchases. Once you have reached $300 in a single year you will be instantly upgraded to Platinum status with even more benefits.

What is the Champs Sports Fit Guarantee?

Champs Sports promises that every shoe will fit correctly or it will be exchanged/refunded for free. The guarantee does not apply to customized footwear.

Does Champs Sports have discounts or coupons?

Champs Sports offers military members a 15% discount on select items. Additional savings can be had by checking out the coupons listed on the coupon page. Sign up for text messages by texting "Hello" to 88757 and get a 20% discount on your next order. You can also find additional savings at CouponCause.

How do I contact someone at Champs Sports customer service?

Champs Sports customer service can be reached by live chat on the website or by phone at 1-800-991-6813, 24/7. International customers can call 715-261-9706.