Carter's Coupons and Promo Codes

Here are the products available at Carter’s.

Orders begin processing immediately. However, you may still be able to cancel or make changes to your order as long as they have not yet begun processing it. If less than an hour has passed since you have submitted the order, you may login to your account and cancel it from there. You may also call customer service at 1 (877) 333-0117 for assistance.

Carter’s and OshKosh have more than 800 stores across the country. Click here to access the store locator to find the store closest to you.

Here are the payment options that Carter’s accepts.

Yes. Carter’s offers free shipping to all USA orders worth $35 and up, including orders being shipped to APO/FPO addresses. You may also ship your order to any Carter’s or OshKosh stores all over the country for free. Just select “FREE ship to any Carter’s/OshKosh Store” at checkout. More information can be found here.

Standard shipping is free for orders $35 and up. A standard shipping flat rate of $6 is charged for orders below $35. Standard orders received before 12PM (EST) Monday to Friday are processed within 2 business days. Expedited shipping is also offered with 2-3 Day Expedited Shipping being charged a flat rate of $15 and Next Business Day Shipping charged at $25. Expedited orders must be placed before 12PM (EST) Monday to Friday in order to get shipped on the same day. Click here for more shipping information.

Yes. Carter’s currently ships to over 80 countries all over the world. Note that international shipping costs are calculated based on the order total, your shipping location, as well as the weight of the package. International orders may also be subject to customs taxes and duties, which will be the buyer’s responsibility. Click here for a complete list of countries Carter’s currently ships to and for more information on international shipping.

How long it takes for your Carter’s international order to be delivered will depend on your shipping location. Estimates will be provided to you upon checkout. Below are delivery estimates for international orders.

Yes. Through their Happiness Policy, if you received an item that you are unsatisfied with, you may return it along with its original packing slip, gift receipt, or sales receipt within 90 days from its purchase. Carter’s will exchange the item or refund the item’s purchase price minus handling and shipping charges. For items returned more than 90 days after purchase, Carter’s will be happy to exchange it or refund it for the current selling price.

To process a return, just fill out the reverse side of your packing slip and include it with the items you are returning. Once received, a credit will then be issued to your original mode of payment minus $6 for the handling and shipping costs. More information can be found here. Returns should be mailed to:

Carters.com/OshKosh.com

Atn: Returns Processing

625 Braselton Parkway,

Braselton, GA 30517

Exchanges will have to be processed as a refund and reordered. Just call customer service at 1 (877) 333-0117 when making an exchange so the regular shipping charges will be waived. Once your return has been received, you will also then be given a refund for the merchandise’s purchase price.

Yes. Click here to view Carter’s comprehensive size charts.

Yes. A one-time price adjustment is offered for items purchased within 14 days. Just call customer service at 1 (877) 333-0117 for assistance. You may also get a price adjustment in any Carter’s or OshKosh stores within 14 days from the time you made the purchase. Just make sure to bring the original receipt with you.

You can contact Carter’s customer service by phone at 1 (877) 333-0117, Monday to Friday 7AM-10PM (EST) and Saturday to Sunday 9AM-9PM (EST). You may also send them an email here.