Butler Elite by Sandals
Treat Yourself
Included with our highest-level suites at our all-inclusive resorts, our Butler Service is made for guests who want the most personalized Sandals experience — from scheduling and services to the little touches that make a stay unforgettable.
What Your Sandals
Butler will do for you
When you arrive, your butler will:
Escort you to your suite and coordinate luggage handling.
Provide you with all information regarding resort facilities.
Handle private check-in comfortably in your suite.
Orchestrate any personal accommodation preferences.
Supply a cell phone to reach him or her when needed.
Provide a private resort orientation.
Offer to unpack your luggage.
Press your first night's clothes.
During your stay, they'll offer to:
Book all dinner reservations, tours, on-resort activities, and spa treatments for you.
Serve you drinks while you lounge on the beach or at the pool.
Serve you lunch on the beach or at the pool.
Liaise with housekeeping regarding the servicing of your suite.
Ensure that your suite is arranged and maintained to your liking.
Expedite all in-room dining orders.
Arrange a dinner from any of the resort restaurants, served in the privacy of your suite or patio.
Shine or clean your shoes for dinner.
Collect and return all laundry for you.
In the evening, they'll offer to:
Bring you drinks and snacks before dinner.
Escort you to dinner, where they will have reserved your preferred table at the restaurant of your choice.
Ensure your suite is turned down and your room has all it needs for the night.
Before your departure, they'll:
Arrange transportation back to the airport.
Provide you with information regarding checkout.
Assist you in folding your clothes for packing.
Retain all your preferences for future visits
At departure time, they'll:
Ensure your bags are brought up to the departure area.
Escort you to the Club/Butler lounge and process your paperwork for checkout.
Escort you to your transportation and bid you farewell.
Weekly activities:
Weekly Cocktail Party.
Butler guests are invited to all Club Sandals activities.
Your suite includes:
Club Sandals room key.
Plush robes with bed slippers for two.
24-hour in-room dining.
In-suite bar stocked daily with sodas, juices, water, and your choice of Robert Mondavi Twin Oaks® wines and top-shelf spirits.
Solid mahogany furnishings.
Egyptian cotton linens and a pillow menu, including feather down pillows.
Coffee maker with Jamaican Blue Mountain Blend Coffee.
Free Wi-Fi.
NOTE: In addition to all of the inclusions above, guests staying in Butler Suites will have access to all the Club Sandals amenities and weekly activities.
